MalboTech Refund Policy
MalboTech is committed to delivering excellent service and customer satisfaction. Our refund policy is designed to address any concerns you might have in a fair and transparent manner.
Eligibility for Refunds
Unsatisfactory Service:
Customers not satisfied with their service can request a refund within the first 30 days of their subscription.
Service Interruptions
Refunds may be issued for prolonged service interruptions that cannot be resolved.
Billing Issues:
Contact us immediately if you notice any billing errors. We will investigate and correct any mistakes, issuing refunds as necessary.
Non-Refundable Charges
Installation fees after the service has been completed. Charges for partially used months.
Refund ProcessInitiate Request:
Contact our customer support via email or phone to start the refund process.
Submit Information:
Provide account details, proof of purchase, and an explanation of the issue.
Review:
Our team will evaluate your request and may ask for further details. Approval and Issuance: If approved, refunds will be processed to your original payment method within 10-15 business days.
Important Considerations:
Refunds cover only the original purchase price. Any applied discounts or promotions at the time of purchase are non-refundable.
Service interruption refunds will be prorated based on the length of the disruption.
We are dedicated to resolving any issues swiftly and ensuring your experience with MalboTech is satisfactory. For any questions or additional assistance regarding our refund policy, please contact our support team.
Thank you for choosing MalboTech. We value your trust and strive to meet your expectations.
